We deliver during our studio's opening hours: Mon–Fri 10:00–20:00, Sat 10:00–18:00, Sun 10:00–17:00. Your bouquet is usually ready in about 15 minutes from ordering (subject to all the needed flowers being in stock), and delivery itself is handled by an Uber or Wolt courier — the exact travel time depends on the recipient's address in Warsaw and courier availability at that moment.
Same-day delivery is possible if the order is confirmed early enough. You can indicate a preferred time in the order form — we'll try to accommodate it, and confirm the exact timing after the order is placed.
If you don't know the recipient's exact address, leave their phone number in the comment field — we'll contact them to confirm the delivery details.
Self-pickup is available at our studio in Kabaty: Stryjeńskich 6/lok.UH1B, during studio opening hours.
Delivery cost depends on the recipient's address and the current Uber/Wolt rate at the time of your order — we'll confirm the exact amount when finalizing the order.
Self-pickup at our studio in Kabaty is free.
If the recipient isn't at the given address, refuses the order, or doesn't come out to meet the courier at the agreed time, the delivery is considered unsuccessful and the order returns to our studio. You can pick it up yourself within 24 hours of the failed delivery attempt.
A repeat delivery is possible for an additional fee (the cost of another courier trip). If the order isn't collected within 24 hours and a repeat delivery hasn't been arranged, we won't be able to refund the order — the bouquet and the first delivery attempt have already been completed.
With the recipient's consent, the courier may leave the order in another safe place — at reception, with neighbours, or by the door. In that case we are not responsible for the bouquet's condition after it has been left.
When ordering through the website, quick payment options are available: BLIK or cash on pickup/delivery.
We also accept payment by card (Visa, Mastercard), via Przelewy24, as well as PayPal and PayU (supporting Apple Pay and Google Pay) — for these, please contact us by phone or WhatsApp after placing your order, and we'll help you complete the payment in a convenient way.
If you run into any payment difficulties, just message or call us — we're always happy to help.
